A person uses a cellphone in Ottawa on July 18, 2022. The Canadian Press/Sean Kilpatrick
A sweeping new ban on fees associated with Canadian phone and internet plans takes effect on June 12, allowing consumers to change providers or modify their plans without facing additional fees.
The Canadian Radio-television and Telecommunications Commission (CRTC) announced in March its plan to prevent companies from charging customers when they cancel, change, or activate cellphone or internet plans.
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